Mar 2026 · MI ↔ PV: Where the Handoff Happens

March - 2026 Medical Information Monthly: Medical Information vs. Pharmacovigilance Where the Handoff Happens (and How to Do It Right) ↓ In a high-functioning Medical Information (MI) contact center, two priorities run in parallel: delivering accurate, compliant scientific responses and protecting patient safety through reliable escalation pathways. This is where the MI–Pharmacovigilance (PV) handoff becomes one of the most important operational “muscle groups” in the entire Medical Affairs...